AI Phone Assistant for Auto Repair Shops & Dealerships
Service writers wrench.
Priovox takes the appointments.
The AI phone assistant for repair shops and dealerships: books appointments with full vehicle details, handles the tire-change rush, and collects status inquiries instead of interrupting the shop floor.
Hear it for yourself: Priovox will call you now.
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GDPR compliant · Servers in Germany · cancel monthly · from €99/month
What is an AI phone assistant for auto repair shops?
An AI phone assistant for auto repair shops is a digital receptionist that records appointment requests, vehicle details, and callbacks for an independent shop or dealership. Priovox answers calls 24/7 and remains available during tire season when several drivers may request a change at once. It asks for the vehicle, license plate, requested service, and relevant details, then books the correct time block directly into the shop calendar. Status questions such as “Is my car ready?” are grouped for the service desk, while urgent calls are forwarded to a service advisor or another human. Priovox does not attempt remote diagnosis or issue binding estimates. The shop controls its services, durations, and escalation paths. Priovox works with any phone system via call forwarding and starts at €99/month. It is GDPR-compliant, ISO 27001 certified, and hosted on servers in Germany. By default, customer calls are not used to train AI models.
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Other terms for the same solution: AI receptionist, virtual reception, or AI-powered voicemail.
Tire season: the phone won't stop, the lift is waiting.
Appointment requests every minute
In October and April the phone rings nonstop. Every call the service desk answers is a car that gets finished later.
"Is my car ready?"
Status inquiries are fair, but each one interrupts the work in the bay. Ten times a day.
Busy means the chain shop down the road
Whoever can't get an appointment goes to the shop chain with online booking. That customer rarely comes back.
What Priovox handles for you.
Appointments without interruptions
- Books appointments with vehicle, license plate, and reason for the visit.
- Plans the right duration per service, from a tire change to a full inspection.
- Handles multiple calls at once during peak times.
Peace and quiet in the shop
- Collects status inquiries and hands them to the service desk as a batch.
- Answers standard questions about hours and pickup/drop-off service.
- Logs callback requests with all the vehicle details.
Clear boundaries, locked in
- No remote diagnostics and no repair cost estimates over the phone.
- Cost estimates are handled by your shop.
- You decide which services are bookable and how long they take.
Here's how it sounds: Tire change
Priovox automatically plans the right appointment length for each service.
Here's how it sounds: Status inquiry
The service desk works through status inquiries in a batch instead of being interrupted ten times a day.
AI phone assistant or a traditional answering service?
The alternative is an answering service for auto repair shops or a permanently staffed service desk. Here's the comparison:
| Priovox (AI phone assistant) | Traditional answering service | Voicemail | |
|---|---|---|---|
| Availability | 24/7, answers calls in parallel | Provider's office hours, limited lines | Records messages, but almost no one leaves one |
| Appointment booking | Directly in the calendar, only genuinely open slots | Notes the request, callback required | None |
| Cost | From €99 per month, flat rate | Often per call or per minute, quickly reaching triple digits | Free, but jobs get lost |
| Data handling | Servers in Germany, DPA included | Depends on the provider | On the device |
Which businesses does this work for?
Independent repair shops
Appointments, status, standard questions: the assistant keeps the service desk free.
Franchise service centers & dealerships
Service-hotline quality without a call center: every call answered.
Tire service centers
Seasonal peaks in October and April: handled in parallel instead of busy.
Shop chains
Multiple locations, one standard: calls land on the right location's calendar.
Set up in 3 steps.
No new phone number, no new phone system, no IT knowledge required. Usually under 30 minutes.
Set up your assistant
Choose your industry, answer a few questions about your business, done. The industry template already includes the terminology, workflows, and boundaries.
Activate call forwarding
Your number stays the same. You forward calls: always, only when busy, or only outside business hours.
Priovox takes over
From that moment on, every call gets answered. You receive a summary after each conversation and stay fully in control.
What you can rely on.
Knows your shop
Services, durations, pickup and drop-off, tire storage: during setup you add exactly what your shop offers. The assistant only offers that.
GDPR compliance, no fine print
All data is processed exclusively on servers in Germany. No AI training on your conversations, data processing agreement (DPA) included.
The human stays in charge
Priovox answers, sorts, and documents. Handing off to your team is possible at any time, and whatever the assistant isn't allowed to say, it won't say.
Frequently asked questions from the industry.
Can the AI book into our shop scheduling system?
Priovox books into connected calendars with live availability. Which scheduling systems you use is something we clarify in a short call before setup.
What happens during tire season with lots of calls at once?
The assistant handles multiple calls in parallel. No busy signal: every caller either gets offered an appointment or is logged with a callback request.
Does the AI quote prices?
Only if you've set fixed prices, for example for a tire change or an inspection prep. Everything else, especially repairs, the assistant logs as a request. Cost estimates stay with your shop.
What does an AI phone assistant for an auto repair shop cost?
Priovox starts at €99 per month with 100 minutes of call time, including calendar integration and summaries. The Team plan costs €299 per month with 500 minutes. Cancel monthly, no setup fee.
Try Priovox with a call.
Get a call and judge for yourself whether the assistant fits your business.